Increase Website Conversions by 21% - with PatientBot
Save time, boost bookings, and elevate patient satisfaction with 24/7 conversational AI chatbot tailored for healthcare businesses.
Increase your website conversions by 21% with Intelligent AI PatientBot
Save time, boost bookings, and elevate patient satisfaction with 24/7 conversational AI tailored chatbot for healthcare businesses.
Its all about...
Speed To Lead
Answer your leads before your competitors do - with PatientBot. Your new best employee designed for healthcare.
64%
of patients expect healthcare providers to be available online 24/7.
9X
greater conversion by responding to customers in the first minute.
50%
of sales go to the business that responds first.
Your enquiries aren't converting like they should.
We can fix that!!
Discover how the PatientBot AI solution can solve your clinic’s biggest challenges.
Missed Bookings
Don’t lose patients to after-hours silence.
PatientBot ensures no booking opportunity is missed, 24/7.
Overwhelmed Staff
Are you team following up EVERY enquiry?
Getting back to leads can be a tough task. Let them focus on what matters most – patient care.
Website Visitors Leaving
PatientBot turns clicks into confirmed appointments with instant engagement and seamless online booking.
AI-Powered Solutions Designed for Healthcare Professionals
Every Question Answered Instantly
Answer common questions like pricing, services offered, location, and availability instantly – no staff required.
Patients receive immediate answers, which can enhance their experience and reduce frustration compared to waiting for email replies, endless scrolling through webpages or phone calls.
When do we normally search for answers when we are in pain? When we are at home in the evenings. PatientBot can provide answers to common questions at any time, ensuring that patients can get information whenever they need it.
More Appointments Booked
Offer patients a hassle-free way to book appointments anytime, day or night.
PatientBot can handle the entire appointment booking process, allowing patients to easily select available times, choose services, and confirm their appointments, all without needing to call or email.
The ease and convenience of the PatientBot scheduling process can contribute to a more positive patient experience, leading to increased customer satisfaction.
Communicate On Any Channel
Connect with patients on the platforms they already use – WhatsApp, SMS, email, or even social media.
Gone are the days of just manning client contact on phone and email. If you want to stay ahead of your competitors - you need to be available where your customers are spending their time. PatientBot becomes a central point of contact, making it easier for patients to reach the practice regardless of their preferred communication method.
PatientBot can send reminders, updates, and even personalised messages to patients based on their preferences and interactions, fostering a stronger connection and improving patient engagement.
Integrate With Your Existing Practice Management
Have A Play!! - Click on the text message >>>
See AI in action for yourself!
This is a simple example of AI automation that you can try out for yourself. Just click on the text message and chat away!!
In this example, we are showing AI in action with SMS.
When would this be employed? Well, we can send a text to...
Missed calls - engage customers before they try calling a competitor
Online enquiry forms - converse with enquirers within minutes 24/7
Facebook Advert responses - instant responses to leads
Reactivating Your Database - 'We Miss You!' sent to all your old enquirers
Questions Answered. Leads Qualified. Bookings Made - Effortlessly!!
This is just one application! We can do the same with...
Website Chatbot
Social Media Engagement
Email Responses
and more!!!
Frequently Asked Questions
What is PatientBot?
PatientBot is an AI conversational chatbot designed to engage and convert leads for healthcare practices. It is powered by the GoEngage all-in-one customer relationship management (CRM) and marketing automation platform that supports lead management, appointment scheduling, and client communication.
How can this solution benefit my healthcare practice?
PatientBot helps: Automate client interactions (e.g. answering FAQs, booking appointments). Increase lead conversion rates. Reduce administrative workload. Improve patient satisfaction through 24/7 engagement.
What types of healthcare practices can use this solution?
The solution is ideal for chiropractors, physiotherapists, aesthetic clinics, dental practices, and other health-related businesses.
Can the chatbot handle complex medical enquiries?
The chatbot is designed to manage common questions about services, pricing, and appointment bookings. Complex medical inquiries requiring clinical expertise will prompt the chatbot to escalate to a human or request the user to contact the practice directly.
Can I arrange a demo?
Yes, contact us to arrange a no-pressured demo and the opportunity to answer any questions you may have. We will schedule a 30-minute Zoom call to run through all how PatientBot works, how it will improve your business and any other questions you may have.
Can it integrate with my existing systems?
Yes! The solution can integrate with scheduling systems, EMRs, and other platforms commonly used in healthcare practices. It is recommended that you use either Google Workspace or Microsoft 365 to integrate appointment bookings for clinicians' diaries.
Does the chatbot support multiple languages?
Yes, PatientBot can be configured to support multiple languages, enhancing accessibility for a diverse patient base.
The Boost Package offers CRM capabilities. What does that include?
PatientBot is powered by GoEngage CRM. GoEngage provides tools for Email and SMS marketing. CRM and lead management. Automated follow-ups. Reputation management (review requests).Analytics and reporting.
Is the chatbot customisable for my practice's specific needs?
Absolutely! The chatbot can be tailored to reflect your branding, services, and FAQs specific to your practice.
How long does it take to set up the solution?
Setup time varies depending on customisation requirements, but typically, the solution can be live within 7-10 days.
What’s involved in the onboarding process?
Onboarding includes understanding your practice’s needs and workflows. Customising the chatbot’s conversation scripts. Setting up integrations with your systems. Training your team on using the platform.
Are there ongoing support and updates?
Yes, we provide regular updates to ensure the chatbot remains effective and aligned with your needs. Ongoing technical support is also included.
Is the chatbot GDPR compliant?
Yes, the solution is designed to comply with GDPR (for EU practices) regulations, ensuring data security and patient confidentiality.
What happens if the chatbot cannot answer a patient’s question?
If the chatbot encounters an unfamiliar query, it will escalate the conversation to a staff member or collect patient contact information for follow-up.
PatientBot is a product of Cart Assist Ltd. T/A GoEngage
Acres Wild, Borough Green Road, Ightham, Sevenoaks TN15 9HS
