Increase your website conversions by 21% with Intelligent AI PatientBot
Save time, boost bookings, and elevate patient satisfaction with 24/7 conversational AI tailored chatbot for healthcare businesses.
Increase your website conversions by 21% with Intelligent AI PatientBot
Save time, boost bookings, and elevate patient satisfaction with 24/7 conversational AI tailored chatbot for healthcare businesses.
Tired of Missed Opportunities and Overwhelmed Staff?
Discover how conversational AI can solve your clinic’s biggest challenges.
Missed Bookings
Don’t lose patients to after-hours silence.
Our chatbot ensures no booking opportunity is missed, 24/7.
Overwhelmed Staff
Free up your team from answering repetitive calls and emails. Let them focus on what matters most – patient care.
Website Visitors Leaving
Turn clicks into confirmed appointments with instant engagement and seamless online booking.
High Costs
Eliminate unnecessary admin overhead costs and reinvest in growing your clinic.
AI-Powered Solutions Designed for Healthcare Professionals
Automated FAQs
Answer common questions like pricing, location, and availability instantly – no staff required.
Patients receive immediate answers, which can enhance their experience and reduce frustration compared to waiting for email replies or phone calls.
PatientBot can provide answers to common questions at any time, ensuring that patients can get information whenever they need it.
Appointment Scheduling
Offer patients a hassle-free way to book appointments anytime, day or night.
PatientBot can handle the entire appointment booking process, allowing patients to easily select available times, choose services, and confirm their
appointments, all without needing to call or email.
The ease and convenience of the PatientBot scheduling process can contribute to a more positive patient experience, leading to increased customer satisfaction.
Multi-Channel Communication
Connect with patients on the platforms they already use – WhatsApp, SMS, email, or even social media.
PatientBot becomes a central point of contact, making it easier for patients to reach the practice regardless of their preferred communication method.
PatientBot can send reminders, updates, and even personalised messages to patients based on their preferences and interactions, fostering a stronger connection and improving patient engagement.
Choose Your Plan
Basic
£197 per month
Website Bot (Desktop & Mobile)
Google/Outlook Calendar Booking
FAQs Answered
Email Appointment Confirmations
Basic Contact Data Collection
Up to 2 Clinic Booking Calendars
Build
£397 per month
All of Basic, plus...
Facebook Messenger Bot
Instagram Messaging Bot
Multi-Channel Bot (Email/SMS/WhatsApp*)
SMS/WhatsApp* Appointment Confirmations & Reminders
Up to 5 Clinic Booking Calendars
boost
£497 per month
All of Build, plus...
Full CRM capability
Google Reviews Automation
Marketing Suite
Up to 10 Clinic Booking Calendars
Additional Fees
Email, SMS and AI usage costs are not included in subscription fee.
*WhatsApp Add-On additional £27 per month.
Standard setup fees are included - additional setup fees are subject to project scope
Basic - Starting from £399
Build - Starting from £499
Boost - Starting from £799
Prices exclude VAT
Frequently Asked Questions
What is PatientBot?
PatietBot is an AI conversational chatbot designed to engage and convert leads for healthcare practices. It is powered by the GoEngage all-in-one customer relationship management (CRM) and marketing automation platform that supports lead management, appointment scheduling, and client communication.
How can this solution benefit my healthcare practice?
PatientBot helps: Automate client interactions (e.g., answering FAQs, booking appointments). Increase lead conversion rates. Reduce administrative workload. Improve patient satisfaction through 24/7 engagement.
What types of healthcare practices can use this solution?
The solution is ideal for chiropractors, physiotherapists, aesthetic clinics, dental practices, and other health-related businesses.
Can the chatbot handle complex medical enquiries?
The chatbot is designed to manage common questions about services, pricing, and appointment bookings. Complex medical inquiries requiring clinical expertise will prompt the chatbot to escalate to a human or request the user to contact the practice directly.
Can I arrange a demo?
Yes, contact us to arrange a no-pressured demo and the opportunity to answer any questions you may have. We will schedule a 30-minute Zoom call to run through all how PatientBot works, how it will improve your business and any other questions you may have.
Can it integrate with my existing systems?
Yes! The solution can integrate with scheduling systems, EMRs, and other platforms commonly used in healthcare practices. It is recommended that you use either Google Workspace or Microsoft 365 to integrate appointment bookings for clinicians' diaries.
Does the chatbot support multiple languages?
Yes, PatientBot can be configured to support multiple languages, enhancing accessibility for a diverse patient base.
The Boost Package offers CRM capabilities. What does that include?
PatientBot is powered by GoEngage CRM. GoEgage provides tools for Email and SMS marketing. CRM and lead management. Automated follow-ups. Reputation management (review requests).Analytics and reporting.
Is the chatbot customisable for my practice's specific needs?
Absolutely! The chatbot can be tailored to reflect your branding, services, and FAQs specific to your practice.
How long does it take to set up the solution?
Setup time varies depending on customisation requirements, but typically, the solution can be live within 7-10 days.
What’s involved in the onboarding process?
Onboarding includes understanding your practice’s needs and workflows. Customising the chatbot’s conversation scripts. Setting up integrations with your systems. Training your team on using the platform.
Are there ongoing support and updates?
Yes, we provide regular updates to ensure the chatbot remains effective and aligned with your needs. Ongoing technical support is also included.
Is the chatbot GDPR compliant?
Yes, the solution is designed to comply with GDPR (for EU practices) regulations, ensuring data security and patient confidentiality.
What happens if the chatbot cannot answer a patient’s question?
If the chatbot encounters an unfamiliar query, it will escalate the conversation to a staff member or collect patient contact information for follow-up.
PatientBot is a product of Cart Assist Ltd. T/A GoEngage
Acres Wild, Borough Green Road, Ightham, Sevenoaks TN15 9HS
